Reflexis-University's Hardware and Certification

Hardware Certification Standardization Summary

The Reflexis Systems Certification Standardization is a series of qualifications which Reflexis uses to test and approve hardware as dependable and robust to be used with the PACE Software Suite.

Reflexis is dedicated to researching, improving and supporting all certified devices. We are continuously certifying new and innovative devices in the effort to enhance your experience.

Reflexis Support will encompass Envision functionality, PDA functionality, modem, data line (on converged devices), and wireless connectivity to synchronize within PACE Utilities. Known issues are available by viewing the description of each device below.

** Reflexis does not support network configurations each device will use to connect or voice quality on a converged device. Please consult your wireless carrier. Reflexis does not support 3rd party software, voice, or email. **

If are interested in purchasing any of the devices listed below please e-mail Jerry Massey at Jerry.Massey@ReflexisInc.com prior to purchase.

Hardware Certification Process

There are seven stages in the Reflexis Systems certification process:

1. Research and Filtering:
Reflexis finds every mobile device and peripheral available and researches and gather these device's specifications. Our Q/A team then decides if it would be compatible with PACE and if its hardware is suitable for our client's needs. The device specifications are used to filter out any devices that would not work based on the processor speed, memory storage, connectivity, expansion slots, etc.

2. Acquiring Demo Units:
Reflexis contacts the manufacturer or a distributer and request evaluation devices to be used for testing. This is the initial hands-on research of a device, where we explore all the functions and programs on the device, its functionality and its PACE compatibility.

3. In-House Quality Assurance & Testing:
The quality assurance is to check all aspects of the device. This includes the physical characteristics such as the appearance, screen size, keyboard interface, casing, battery life, expansion slots, and integrated peripherals. The tests also check the operating system for programs on the OS, memory, and the speed of loading programs. Next, QA will test the connectivity which will check for reception, dropped calls, WiFi, data line, and modem. Finally, QA will test PACE on the device. First off to make sure it will load, beacon, and calculate sync times using a modem, cradle, and WiFi. Then, we check for camera API and picture quality. The devices will also be stress tested for all of the above using automated 'bots', programs, and our QA team.

4. Internal Testing I:
The device will go through daily activities as would in the field. This is to find any major issues and defects with the PDA or PACE functionality.

5. Field Testing:
A small quantity of devices will be tested in the field by voluntary local service reps. This is to find any major issues and defects with the PDA or PACE functionality in real-world scenerios.

6. Internal Testing II:
The device will be tested again internally based on the data received from the field testing. This will be to resolve any known major issues with the PDA or PACE functionality that were found while in the field test.

7. Certifying the Device:
If a device has gone through the above standards and passed, the device will be deemed certified by Reflexis Systems.